Digital eminence – building your personal brand online

I’ve had a number of conversations recently about running internal workshops to help some of our consultants build their digital eminence, and I thought I’d put together some of my ideas.

First things first, let’s take a definition of eminence:

1. a position of superiority, distinction, high rank, or fame

And digital eminence?  I came across the following definition on an IBM internal community:

“Digital Eminence is a term that describes/defines the digital contributions that a user makes that add value to others.

Users with high digital eminence publish high quality articles, blog entries, and add value to key online business discussions.  These individuals not only produce/publish information, they also consume existing information and contribute by rating that content.  Evidence of their eminence is supported by others who have rated their contributions as valuable and have tagged them for reuse by others.”

What are some of the steps you can take to build your brand online? Continue reading “Digital eminence – building your personal brand online”

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Big brands and their digital plans – in the firing line!

Yesterday afternoon a last-minute arrangement saw me on the keynote panel at the Search Engine Strategies event in London.  The panel was billed as, “Big Brands and their Biggest Plans Yet“, and I was alongside companies such as Yahoo, the British Museum, Local.com and SAP, with some agency representation as well.

At the end of a long day I thought the room would be fairly empty, but the promise of cocktails after the session must have kept people hanging around – and Aaron Kahlow of Online Marketing Connect, who was chairing the panel, prompted the audience to go for a “no holds barred” approach to their questions.

Following are some of the questions and responses from the panel (paraphrased from memory!): Continue reading “Big brands and their digital plans – in the firing line!”

Collaboration – beyond the firewall

On Thursday I had an opportunity to present at a networking event organised by West London Business in partnership with Brunel University, along with my colleague Karl Roche (check-out Karl’s write-up of the event on his blog).  The theme of the event was “Innovation” and Karl and I gave an internal and external perspective on how IBM is using social tools for collaboration.

Prior to the event Karl and I spent hours discussing what we were going to present and how we were going to link to each other’s presentation.  And realised that splitting internal and external comms in the world of web 2.0 wasn’t easy.  Leveraging IBM’s internal audience is imperative in all of our external communication efforts.  In the end, we decided that we’d focus on IBM’s culture and values, and how these enable IBM and its employees to utilise social tools. Continue reading “Collaboration – beyond the firewall”

Web Strategy: (Try to!) focus on the customer

On Tuesday I’m leading a workshop to develop the web strategy for our Demand Programs organisation – something which, to be honest, is completely DAUNTING.

In a large, complex organisation the web is also large and complex.  Each business unit has a vested interest in their own portion of the site, with different objectives and strategies.  The closest I came to finding a single strategy document was an architectural strategy and technical blueprint – god bless IBM and its engineering background!

With so many conflicting interests, the corporate website does start to represent what Jeremiah Owyang stated as:

“… an unbelievable collection of hyperbole, artificial branding, and pro-corporate content.”

In order to take a step back and approach the web with a fresh pair of eyes, I’m adopting the following approach: Continue reading “Web Strategy: (Try to!) focus on the customer”